SPA etiquette

GENERAL PROVISIONS

In order to make sure of your full rest, we recommend to turn off your mobile phones after arrival – that way your peace will not be disturbed.

Once arrived, do not forget to make employees of SPA aware of any health problems, in case there is any. Especially since not every procedure is suitable for everyone, therefore when a health problem is accentuated, it is possible to reduce discomfort.

If you do not enjoy the music, scents or the temperature of the facilities – inform SPA employees. Your rest and tranquillity are the most important, therefore procedures should be as effective as possible, without any interruptions.

Do not forget that massages are performed on a naked body, therefore during each procedure you will be covered by a towel and an employee of SPA will uncover only those parts that are being massaged.

It is preferred that you wear your swimsuit, SPA bathrobes and slippers whilst in SPA facilities. Do not forget that when visiting saunas, you must take a towel provided.

Pets are not allowed in SPA facilities or its territory.

ARRIVAL TIME

We recommend to arrive at least 10 minutes before your SPA procedures in order for us to get ready and for you to relax.

In case of tardiness to a SPA procedure by 15 minutes or more, procedure’s duration will be reduced.

 

PROCEDURE CANCELLATION

Those procedures that are cancelled by client less than 24 hours prior to their booked time will be asked to be paid for fully.